Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Bill and Account Collectors
SOC: 43-3011 O*NET: 43-3011.00
Median Salary
$46,040
per year
Job Growth
📉 -10.5%
Slower (2024-2034)
Annual Openings
13.7
projected jobs/year
Education Level
High school diploma or equivalent
Job Zone 2
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Overview
Compensation & Benefits
Salary Distribution by Percentile
Understanding where you might fall in the salary range based on experience and location.
10th
$27,624
25th
$36,832
50th (Median)
$46,040
75th
$55,248
90th
$69,060
Percentile Explained: If you're in the 75th percentile, you earn more than 75% of workers in this occupation. Entry-level positions typically fall in the 10th-25th percentile range, while experienced professionals often reach the 75th-90th percentile.
Typical Benefits Package
Health & Wellness
- ✓Health Insurance
- ✓Dental Insurance
- ✓Vision Insurance
- ✓Mental Health Support
- ✓Wellness Programs
Financial Benefits
- ✓401(k) Retirement Plan
- ✓Employer Match (typically 3-6%)
- ✓Profit Sharing
- ✓Stock Options
- ✓Performance Bonuses
Work-Life Balance
- ✓Paid Time Off (15-25 days)
- ✓Paid Sick Leave
- ✓Flexible Work Arrangements
- ✓Remote Work Options
- ✓Parental Leave
Professional Development
- ✓Tuition Reimbursement
- ✓Professional Certifications
- ✓Conference Attendance
- ✓Training Programs
- ✓Mentorship Opportunities
Note: Benefits vary widely by employer, company size, and location. Large corporations and tech companies often offer more comprehensive packages, while small businesses may offer fewer benefits but more flexibility. Always review the complete compensation package, not just base salary.
Job Market Intelligence
Job Market Intelligence
Low Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:166,900
10-Year Outlook
Growth Rate:-10.5%
Annual Openings:13,700
Employment Projections
2024 (Current)166,900
Current
2034 (Projected)149,400
-10.5%
-17,500
Employment Change
-10.5%
Growth Rate
10
Year Projection
Growth Category: Decline
Key Growth Factors
- •Employment decline projected
Top Skills
✓
Speaking
Speaking
✓
Active Listening
Active Listening
✓
Social Perceptiveness
Social Perceptiveness
✓
Persuasion
Persuasion
✓
Writing
Writing
✓
Critical Thinking
Critical Thinking
✓
Reading Comprehension
Reading Comprehension
✓
Negotiation
Negotiation
✓
Service Orientation
Service Orientation
✓
Time Management
Time Management
Key Knowledge Areas
✓
English Language
✓
Customer and Personal Service
✓
Mathematics
✓
Economics and Accounting
✓
Law and Government
✓
Computers and Electronics
✓
Administration and Management
✓
Administrative
Education & Training
Education Required
High school diploma or equivalent
Experience Required
Some previous work-related skill, knowledge, or experience may be helpful
Job Training
Training of a few months to a year