Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
First-Line Supervisors of Non-Retail Sales Workers
SOC: 41-1012 O*NET: 41-1012.00
Median Salary
$84,130
per year
Job Growth
➡️ N/A
Average (2024-2034)
Annual Openings
24.8
projected jobs/year
Education Level
Bachelor's degree or higher
Job Zone 4
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
What does a First-Line Supervisors of Non-Retail Sales Workers do?
How much can you earn?
Entry Level
$48,880
10th percentile
Early Career
$62,730
25th percentile
Median
$84,130
50th percentile
Experienced
$118,190
75th percentile
Top Earners
$162,120
90th percentile
National Salary Distribution
10th
$48,880
25th
$62,730
Middle 50%
MEDIAN
$84,130
Mean: $97,870
75th
$118,190
90th
$162,120
Middle 50% of earners
Median salary
Mean (average)
Key Insights
- •Salary range spans $113,240 from entry level to top earners
- •Middle 50% earn between $62,730 and $118,190
- •Salary spread is 65.9% around the median, showing high variation
- •Total national employment: 219,010 professionals
What's the job outlook?
Job Market Intelligence
Medium Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:320,000
Top Industries
Wholesale Trade27.5%
Finance and Insurance20.6%
Merchant Wholesalers, Durable Goods15.4%
10-Year Outlook
Growth Rate:0%
Annual Openings:24,800
Employment Projections
2024 (Current)320,000
Current
2034 (Projected)320,000
0%
0
Employment Change
0%
Growth Rate
10
Year Projection
Growth Category: More slowly than average
Geographic Salary & Employment Data
Explore where First-Line Supervisors of Non-Retail Sales Workers professionals work across the United States
Showing 15 of 50 locations
Texas
21,650 jobs$73,9401.10x
California
19,310 jobs$80,9700.75x
Florida
16,300 jobs$83,6701.17x
New York
16,040 jobs$118,3501.18x
New Jersey
12,430 jobs$97,2302.06x
Georgia
9,770 jobs$77,3101.42x
North Carolina
9,180 jobs$82,2201.32x
Virginia
8,920 jobs$97,2901.54x
Colorado
8,710 jobs$101,6702.12x
Pennsylvania
6,840 jobs$81,1500.80x
Wisconsin
6,350 jobs$97,1201.53x
Massachusetts
6,260 jobs$106,9901.21x
Washington
5,870 jobs$91,4501.17x
Ohio
5,330 jobs$80,5400.68x
Illinois
4,810 jobs$77,5200.56x
Understanding the Data
Location Quotient (LQ):
- • LQ > 1.0: More jobs than national average
- • LQ = 1.0: Same as national average
- • LQ < 1.0: Fewer jobs than national average
Data Source:
Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024
Key Growth Factors
Standard growth expectations for this occupation
What skills do you need?
Top 10 Most Important Skills
#1
Active Listening
100%
#2
Monitoring
94%
#3
Speaking
86%
#4
Management of Personnel Resources
80%
#5
Coordination
74%
#6
Social Perceptiveness
66%
#7
Time Management
60%
#8
Judgment and Decision Making
54%
#9
Persuasion
46%
#10
Writing
40%
Skills Overview
Active Listening
advanced5.0
100%
Monitoring
advanced4.7
94%
Speaking
intermediate4.3
86%
Management of Personnel Resources
intermediate4.0
80%
Coordination
intermediate3.7
74%
Social Perceptiveness
intermediate3.3
66%
Time Management
intermediate3.0
60%
Judgment and Decision Making
basic2.7
54%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Active Listening
advancedImportance100%
skills
5.0/5.0
Monitoring
advancedImportance94%
skills
4.7/5.0
Speaking
intermediateImportance86%
skills
4.3/5.0
Management of Personnel Resources
intermediateImportance80%
skills
4.0/5.0
Coordination
intermediateImportance74%
skills
3.7/5.0
Social Perceptiveness
intermediateImportance66%
skills
3.3/5.0
Time Management
intermediateImportance60%
skills
3.0/5.0
Judgment and Decision Making
basicImportance54%
abilities
2.7/5.0
Persuasion
basicImportance46%
skills
2.3/5.0
Writing
basicImportance40%
skills
2.0/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
Aircraft Cargo Handling Supervisors67%
5 shared skills
Wind Energy Operations Managers67%
5 shared skills
Nannies67%
5 shared skills
Concierges67%
5 shared skills
Recycling Coordinators67%
5 shared skills
First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers67%
5 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Active Listening
- ✓Monitoring
- ✓Speaking
- ✓Management of Personnel Resources
Learn on the Job:
- →Social Perceptiveness
- →Time Management
- →Judgment and Decision Making
Mid Career
Expected:
- ✓Active Listening
- ✓Monitoring
- ✓Speaking
- ✓Management of Personnel Resources
Senior Level
Mastery Required:
- ★Active Listening
- ★Speaking
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for First-Line Supervisors of Non-Retail Sales Workers
Technology Intensity
Very High
Digital Literacy Requirements
This career requires expert digital literacy
1
Basic
2
Intermediate
3
Advanced
4
Expert
Key Digital Competencies:
Advanced software proficiencySystem architecture understandingAutomation and scriptingEmerging technology adaptationTechnical problem-solving
🔥
Hot Technologies in Demand
These technologies are currently trending and highly sought after in this field
Salesforce software
🔥 Hot TechMicrosoft Access
🔥 Hot TechMicrosoft Outlook
🔥 Hot TechMicrosoft Dynamics
🔥 Hot TechSAP software
🔥 Hot TechMicrosoft Office software
🔥 Hot TechMicrosoft PowerPoint
🔥 Hot TechMicrosoft Project
🔥 Hot TechMicrosoft Excel
🔥 Hot TechCisco Webex
🔥 Hot TechMicrosoft Word
🔥 Hot TechTechnology Stack
Technology Stack Overview
Key technologies used in this career
Salesforce software
Microsoft Access
Microsoft Outlook
Microsoft Dynamics
SAP software
Microsoft Office software
Microsoft PowerPoint
Microsoft Project
Microsoft Excel
Cisco Webex
Microsoft Word
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏢
Location
MOSTLY INDOOR
💪
Physical Demand
MODERATE
👥
Team Orientation
MOSTLY TEAM
🤝
Customer Interaction
CONSTANT
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in mostly indoor environments?
- •Can you meet moderate physical demands?
- •Do you enjoy mostly team team environments?
- •Are you comfortable working with safety protocols and protective equipment?
What are the key tasks?
Tasks & Responsibilities
18
Core Tasks
8
Daily Tasks
20
Work Activities
0
Emerging Tasks
Filter:
Sort by:
General Responsibilities (6)Operations & Execution (2)Analysis & Evaluation (2)Planning & Development (2)Communication & Coordination (2)Management & Supervision (2)Documentation & Record-Keeping (2)
1
Listen to and resolve customer complaints regarding services, products, or personnel.
🔴Daily
Importance:
General Responsibilities100% perform100%
2
Monitor sales staff performance to ensure that goals are met.
🔴Daily
Importance:
Operations & Execution97% perform98%
3
Hire, train, and evaluate personnel.
🔴Daily
Importance:
Analysis & Evaluation94% perform96%
4
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
🔴Daily
Importance:
Planning & Development91% perform94%
5
Provide staff with assistance in performing difficult or complicated duties.
🔴Daily
Importance:
Operations & Execution88% perform92%
6
Plan and prepare work schedules, and assign employees to specific duties.
🔴Daily
Importance:
Planning & Development85% perform90%
7
Attend company meetings to exchange product information and coordinate work activities with other departments.
🔴Daily
Importance:
Communication & Coordination82% perform88%
8
Prepare sales and inventory reports for management and budget departments.
🔴Daily
Importance:
Management & Supervision79% perform86%
9
Formulate pricing policies on merchandise according to profitability requirements.
🟡Weekly
Importance:
General Responsibilities76% perform84%
10
Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
🟡Weekly
Importance:
General Responsibilities73% perform82%
💡 Key Takeaways
- •Daily tasks focus primarily on general responsibilities activities
- •39% of tasks are performed by most workers in this occupation
- •Career advancement brings increased leadership and strategic responsibilities
What career paths are available?
Career Pathways
0
Advancement Opportunities
0
Lateral Move Options
0%
Avg. Salary Increase
Advancement Opportunities
Typical career progression paths from First-Line Supervisors of Non-Retail Sales Workers
💡 Career Planning Tips
- •Most successful advancement happens after 3-5 years of experience
- •Lateral moves can provide valuable cross-functional experience for future leadership roles
- •Focus on developing skills that are transferable across multiple career paths
- •Consider industry trends when planning long-term career moves
Is this career right for you?
Personality & Values Fit
Is This Career Right for You?
First-Line Supervisors of Non-Retail Sales Workers professionals typically have a ECS Holland code and highly value independence
EEnterprising
CConventional
SSocial
Important Personality Traits
Work styles that contribute to success as a First-Line Supervisors of Non-Retail Sales Workers
Integrity
Very ImportantIntegrity
Importance Level4.49
Attention to Detail
Very ImportantAttention to Detail
Importance Level4.48
Dependability
Very ImportantDependability
Importance Level4.43
Leadership
Very ImportantLeadership
Importance Level4.31
Initiative
Very ImportantInitiative
Importance Level4.09
Self-Control
ImportantSelf-Control
Importance Level3.94
Complete Work Styles Profile
Integrity
4.5
Attention to Detail
4.5
Dependability
4.4
Leadership
4.3
Initiative
4.1
Self-Control
3.9
Cooperation
3.9
Stress Tolerance
3.9
Achievement/Effort
3.8
Concern for Others
3.8
💡 Tips for Career Fit Success
- •While personality fit is important, skills can be developed with practice and training
- •Consider informational interviews to better understand the day-to-day personality requirements
- •Work environments vary by employer - research specific companies for cultural fit
- •Your interests and values may evolve - reassess periodically throughout your career
What education is required?
Education Level
Bachelor's degree or higher
Typical duration: 4 years
Preparation Level
Job Zone 4
Considerable Preparation Needed
Experience Needed
A considerable amount of work-related skill, knowledge, or experience needed
📚 Education Requirement
Required Level:Bachelor's degree or higher
Most of these occupations require a four-year bachelor's degree, but some do not.
Training:
Significant preparation with related work experience
💼 Experience Requirement
A considerable amount of work-related skill, knowledge, or experience needed
Common pathways to gain experience:
- • Bachelor's degree in related field
- • Several years of work experience
- • Professional certifications often required
4
Job Zone Four: Considerable Preparation Needed
Most of these occupations require a four-year bachelor's degree, but some do not.
Bachelor's degree in related fieldSeveral years of work experienceProfessional certifications often required
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