Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Hotel, Motel, and Resort Desk Clerks
SOC: 43-4081 O*NET: 43-4081.00
Median Salary
$35,070
per year
Job Growth
➡️ 1.8%
Average (2024-2034)
Annual Openings
35.5
projected jobs/year
Education Level
High school diploma or equivalent
Job Zone 2
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
What does a Hotel, Motel, and Resort Desk Clerks do?
How much can you earn?
Entry Level
$27,120
10th percentile
Early Career
$29,810
25th percentile
Median
$35,070
50th percentile
Experienced
$38,100
75th percentile
Top Earners
$45,470
90th percentile
National Salary Distribution
10th
$27,120
25th
$29,810
Middle 50%
MEDIAN
$35,070
Mean: $35,550
75th
$38,100
90th
$45,470
Middle 50% of earners
Median salary
Mean (average)
Key Insights
- •Salary range spans $18,350 from entry level to top earners
- •Middle 50% earn between $29,810 and $38,100
- •Salary spread is 23.6% around the median, showing low variation
- •Total national employment: 261,420 professionals
What's the job outlook?
Job Market Intelligence
Medium Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:264,600
Top Industries
RV (Recreational Vehicle) Parks and Recreational Camps1.8%
Administrative and Support and Waste Management and Remediation Services0.5%
Administrative and Support Services0.5%
10-Year Outlook
Growth Rate:+1.8%
Annual Openings:35,500
Employment Projections
2025 (Current)264,600
Current
2035 (Projected)269,500
+1.8%
+4,900
Employment Change
+1.8%
Growth Rate
10
Year Projection
Growth Category: More slowly than average
Geographic Salary & Employment Data
Explore where Hotel, Motel, and Resort Desk Clerks professionals work across the United States
Showing 15 of 50 locations
California
27,810 jobs$39,3600.91x
Texas
23,690 jobs$29,6301.00x
Florida
23,580 jobs$35,0301.41x
New York
10,130 jobs$38,5900.62x
Georgia
9,490 jobs$29,1301.15x
Pennsylvania
7,880 jobs$31,3300.77x
North Carolina
7,530 jobs$29,9000.91x
Tennessee
6,930 jobs$30,1601.26x
Virginia
6,560 jobs$33,2700.95x
Illinois
6,390 jobs$35,4100.62x
Ohio
6,320 jobs$30,6300.68x
Michigan
6,300 jobs$33,8700.85x
South Carolina
5,910 jobs$30,0201.52x
Washington
5,630 jobs$40,4600.94x
Arizona
5,540 jobs$35,8801.02x
Understanding the Data
Location Quotient (LQ):
- • LQ > 1.0: More jobs than national average
- • LQ = 1.0: Same as national average
- • LQ < 1.0: Fewer jobs than national average
Data Source:
Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2025
Key Growth Factors
Standard growth expectations for this occupation
What skills do you need?
Top 10 Most Important Skills
#1
Social Perceptiveness
100%
#2
Customer and Personal Service
100%
#3
Oral Expression
100%
#4
Speaking
94%
#5
Oral Comprehension
92%
#6
English Language
90%
#7
Service Orientation
86%
#8
Speech Clarity
82%
#9
Active Listening
80%
#10
Public Safety and Security
80%
Skills Overview
Social Perceptiveness
advanced5.0
100%
Customer and Personal Service
advanced5.0
100%
Oral Expression
advanced5.0
100%
Speaking
advanced4.7
94%
Oral Comprehension
advanced4.6
92%
English Language
advanced4.5
90%
Service Orientation
intermediate4.3
86%
Speech Clarity
intermediate4.1
82%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Social Perceptiveness
advancedImportance100%
skills
5.0/5.0
Customer and Personal Service
advancedImportance100%
knowledge
5.0/5.0
Oral Expression
advancedImportance100%
abilities
5.0/5.0
Speaking
advancedImportance94%
skills
4.7/5.0
Oral Comprehension
advancedImportance92%
abilities
4.6/5.0
English Language
advancedImportance90%
knowledge
4.5/5.0
Service Orientation
intermediateImportance86%
skills
4.3/5.0
Speech Clarity
intermediateImportance82%
abilities
4.1/5.0
Active Listening
intermediateImportance80%
skills
4.0/5.0
Public Safety and Security
intermediateImportance80%
knowledge
4.0/5.0
Coordination
intermediateImportance74%
skills
3.7/5.0
Speech Recognition
intermediateImportance74%
abilities
3.7/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
Farmers, Ranchers, and Other Agricultural Managers82%
5 shared skills
First-Line Supervisors of Firefighting and Prevention Workers82%
5 shared skills
First-Line Supervisors of Security Workers82%
5 shared skills
Midwives82%
5 shared skills
Acupuncturists67%
5 shared skills
Registered Nurses67%
5 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Social Perceptiveness
- ✓Speaking
- ✓Service Orientation
- ✓Active Listening
- ✓Customer and Personal Service
Learn on the Job:
- →Management of Personnel Resources
- →Monitoring
- →Computers and Electronics
Mid Career
Expected:
- ✓Social Perceptiveness
- ✓Speaking
- ✓Service Orientation
- ✓Active Listening
- ✓Customer and Personal Service
Senior Level
Mastery Required:
- ★Social Perceptiveness
- ★Speaking
- ★Service Orientation
- ★Active Listening
- ★Customer and Personal Service
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for Hotel, Motel, and Resort Desk Clerks
Technology Intensity
High
Digital Literacy Requirements
This career requires advanced digital literacy
1
Basic
2
Intermediate
3
Advanced
4
Expert
Key Digital Competencies:
Proficiency with specialized softwareTechnical documentationData analysis toolsSystem integration
🔥
Hot Technologies in Demand
These technologies are currently trending and highly sought after in this field
Yardi software
🔥 Hot TechMicrosoft Outlook
🔥 Hot TechMicrosoft Office software
🔥 Hot TechMicrosoft PowerPoint
🔥 Hot TechMicrosoft Excel
🔥 Hot TechMicrosoft Word
🔥 Hot TechTechnology Stack
Technology Stack Overview
Key technologies used in this career
Yardi software
Microsoft Outlook
Microsoft Office software
Microsoft PowerPoint
Microsoft Excel
Facebook
Microsoft Word
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏢
Location
MOSTLY INDOOR
💪
Physical Demand
MODERATE
👥
Team Orientation
CONSTANT TEAM
🤝
Customer Interaction
CONSTANT
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in mostly indoor environments?
- •Can you meet moderate physical demands?
- •Do you enjoy constant team team environments?
- •Are you comfortable working with safety protocols and protective equipment?
What are the key tasks?
Tasks & Responsibilities
20
Core Tasks
8
Daily Tasks
20
Work Activities
0
Emerging Tasks
Filter:
Sort by:
General Responsibilities (12)Documentation & Record-Keeping (2)Training & Development (1)Management & Supervision (2)Operations & Execution (1)Planning & Development (2)
1
Greet, register, and assign rooms to guests of hotels or motels.
🔴Daily
Importance:
General Responsibilities100% perform100%
2
Verify customers' credit, and establish how the customer will pay for the accommodation.
🔴Daily
Importance:
General Responsibilities97% perform98%
3
Keep records of room availability and guests' accounts, manually or using computers.
🔴Daily
Importance:
Documentation & Record-Keeping94% perform96%
4
Compute bills, collect payments, and make change for guests.
🔴Daily
Importance:
General Responsibilities91% perform94%
5
Issue room keys and escort instructions to bellhops.
🔴Daily
Importance:
Training & Development88% perform92%
6
Review accounts and charges with guests during the check out process.
🔴Daily
Importance:
General Responsibilities85% perform90%
7
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
🔴Daily
Importance:
General Responsibilities82% perform88%
8
Transmit and receive messages, using telephones or telephone switchboards.
🔴Daily
Importance:
General Responsibilities79% perform86%
9
Contact housekeeping or maintenance staff when guests report problems.
🟡Weekly
Importance:
General Responsibilities76% perform84%
10
Make and confirm reservations.
🟡Weekly
Importance:
General Responsibilities73% perform82%
💡 Key Takeaways
- •Daily tasks focus primarily on general responsibilities activities
- •35% of tasks are performed by most workers in this occupation
- •Career advancement brings increased leadership and strategic responsibilities
What career paths are available?
Career Pathways
0
Advancement Opportunities
0
Lateral Move Options
0%
Avg. Salary Increase
Advancement Opportunities
Typical career progression paths from Hotel, Motel, and Resort Desk Clerks
💡 Career Planning Tips
- •Most successful advancement happens after 3-5 years of experience
- •Lateral moves can provide valuable cross-functional experience for future leadership roles
- •Focus on developing skills that are transferable across multiple career paths
- •Consider industry trends when planning long-term career moves
Is this career right for you?
Personality & Values Fit
Is This Career Right for You?
Hotel, Motel, and Resort Desk Clerks professionals typically have a CSE Holland code and highly value relationships
CConventional
SSocial
EEnterprising
Important Personality Traits
Work styles that contribute to success as a Hotel, Motel, and Resort Desk Clerks
Dependability
CriticalDependability
Importance Level4.61
Concern for Others
CriticalConcern for Others
Importance Level4.60
Attention to Detail
CriticalAttention to Detail
Importance Level4.60
Self-Control
CriticalSelf-Control
Importance Level4.52
Integrity
CriticalIntegrity
Importance Level4.51
Stress Tolerance
Very ImportantStress Tolerance
Importance Level4.48
Complete Work Styles Profile
Dependability
4.6
Concern for Others
4.6
Attention to Detail
4.6
Self-Control
4.5
Integrity
4.5
Stress Tolerance
4.5
Cooperation
4.3
Adaptability/Flexibility
4.1
Independence
4.1
Achievement/Effort
4.0
💡 Tips for Career Fit Success
- •While personality fit is important, skills can be developed with practice and training
- •Consider informational interviews to better understand the day-to-day personality requirements
- •Work environments vary by employer - research specific companies for cultural fit
- •Your interests and values may evolve - reassess periodically throughout your career
What education is required?
Education Level
High school diploma or equivalent
Typical duration: High school diploma or GED
Preparation Level
Job Zone 2
Some Preparation Needed
Experience Needed
Some previous work-related skill, knowledge, or experience may be helpful
📚 Education Requirement
Required Level:High school diploma or equivalent
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Training:
Training of a few months to a year
💼 Experience Requirement
Some previous work-related skill, knowledge, or experience may be helpful
Common pathways to gain experience:
- • Some previous work-related skill, knowledge, or experience
- • Vocational school programs (6 months to 2 years)
- • Industry certifications helpful
2
Job Zone Two: Some Preparation Needed
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Some previous work-related skill, knowledge, or experienceVocational school programs (6 months to 2 years)Industry certifications helpful
Ready to Start Your Journey?
Explore educational programs that can help you become a Hotel, Motel, and Resort Desk Clerks.
Browse Training Programs →The Apprenticeship Route: Earn While You Learn
You don't necessarily need to pay for school to enter this field. There are 34 registered apprenticeship sponsors for this occupation in the U.S. DOL system. Apprentices earn a wage from day one, typically starting at 40–50% of the journeyman rate, and finish with no tuition debt.
Most sponsors: SC (9) , GU (6) , IL (2) , IN (2) , MI (2)
How apprenticeships work →Source: U.S. Department of Labor, Registered Apprenticeship sponsors (apprenticeship.gov)
Trade Colleges That Train for Hotel, Motel, and Resort Desk Clerks
Top trade colleges by completions in fields that prepare students for this career.
Ivy Tech Community College
Indianapolis, IN
5.3k program completions/year
Cerritos College
Norwalk, CA
2.6k program completions/year
Eastern Gateway Community College
Steubenville, OH
2.5k program completions/year
Wake Technical Community College
Raleigh, NC
1.9k program completions/year
Lee College
Baytown, TX
1.9k program completions/year
Connecticut State Community College
New Britain, CT
1.4k program completions/year
Pasadena City College
Pasadena, CA
1.3k program completions/year
Mt San Antonio College
Walnut, CA
1.3k program completions/year
Northern Virginia Community College
Annandale, VA
1.1k program completions/year
Los Angeles Valley College
Valley Glen, CA
1.0k program completions/year
Long Beach City College
Long Beach, CA
974 program completions/year
Central Georgia Technical College
Warner Robins, GA
844 program completions/year