Assist patients in obtaining services, understanding policies and making health care decisions.
Patient Representatives
SOC: 29-2099 O*NET: 29-2099.08
Median Salary
$48,790
per year
Job Growth
📈 5.2%
Faster (2024-2034)
Annual Openings
13.6
projected jobs/year
Education Level
Vocational school, on-the-job training, or associate degree
Job Zone 3
Assist patients in obtaining services, understanding policies and making health care decisions.
What does a Patient Representatives do?
How much can you earn?
Entry Level
$37,290
10th percentile
Early Career
$40,740
25th percentile
Median
$48,790
50th percentile
Experienced
$62,280
75th percentile
Top Earners
$81,290
90th percentile
National Salary Distribution
10th
$37,290
25th
$40,740
Middle 50%
MEDIAN
$48,790
Mean: $56,370
75th
$62,280
90th
$81,290
Middle 50% of earners
Median salary
Mean (average)
Key Insights
- •Salary range spans $44,000 from entry level to top earners
- •Middle 50% earn between $40,740 and $62,280
- •Salary spread is 44.1% around the median, showing high variation
- •Total national employment: 174,060 professionals
What's the job outlook?
Job Market Intelligence
Medium Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:178,800
Top Industries
Ambulatory Health Care Services51.6%
Hospitals32.2%
General Medical and Surgical Hospitals30.2%
10-Year Outlook
Growth Rate:+5.2%
Annual Openings:13,600
Employment Projections
2024 (Current)178,800
Current
2034 (Projected)188,100
+5.2%
+9,300
Employment Change
+5.2%
Growth Rate
10
Year Projection
Growth Category: As fast as average
Geographic Salary & Employment Data
Explore where Patient Representatives professionals work across the United States
Showing 15 of 50 locations
California
24,540 jobs$58,3101.20x
Texas
15,220 jobs$47,4100.97x
Florida
10,660 jobs$43,9800.96x
Pennsylvania
9,970 jobs$45,7001.47x
New York
8,660 jobs$57,6900.80x
Ohio
8,420 jobs$46,7301.35x
North Carolina
6,860 jobs$45,1001.24x
New Jersey
5,650 jobs$56,1001.18x
Missouri
5,560 jobs$41,8601.69x
Michigan
5,500 jobs$47,5501.11x
Georgia
5,280 jobs$51,0200.96x
Illinois
5,150 jobs$49,5700.75x
Massachusetts
4,420 jobs$58,2101.08x
Wisconsin
4,410 jobs$49,3701.34x
South Carolina
4,230 jobs$40,4201.65x
Understanding the Data
Location Quotient (LQ):
- • LQ > 1.0: More jobs than national average
- • LQ = 1.0: Same as national average
- • LQ < 1.0: Fewer jobs than national average
Data Source:
Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024
Key Growth Factors
- •Average growth expected
What skills do you need?
Top 10 Most Important Skills
#1
Active Listening
100%
#2
Service Orientation
94%
#3
Social Perceptiveness
86%
#4
Speaking
80%
#5
Reading Comprehension
74%
#6
Coordination
66%
#7
Critical Thinking
60%
#8
Persuasion
54%
#9
Time Management
46%
#10
Complex Problem Solving
40%
Skills Overview
Active Listening
advanced5.0
100%
Service Orientation
advanced4.7
94%
Social Perceptiveness
intermediate4.3
86%
Speaking
intermediate4.0
80%
Reading Comprehension
basic3.7
74%
Coordination
intermediate3.3
66%
Critical Thinking
intermediate3.0
60%
Persuasion
basic2.7
54%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Active Listening
advancedImportance100%
skills
5.0/5.0
Service Orientation
advancedImportance94%
skills
4.7/5.0
Social Perceptiveness
intermediateImportance86%
skills
4.3/5.0
Speaking
intermediateImportance80%
skills
4.0/5.0
Reading Comprehension
basicImportance74%
abilities
3.7/5.0
Coordination
intermediateImportance66%
skills
3.3/5.0
Critical Thinking
intermediateImportance60%
abilities
3.0/5.0
Persuasion
basicImportance54%
skills
2.7/5.0
Time Management
basicImportance46%
skills
2.3/5.0
Complex Problem Solving
advancedImportance40%
abilities
2.0/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
Customer Service Representatives82%
5 shared skills
First-Line Supervisors of Personal Service Workers82%
5 shared skills
Insurance Claims and Policy Processing Clerks82%
5 shared skills
Interviewers, Except Eligibility and Loan82%
5 shared skills
Meeting, Convention, and Event Planners82%
5 shared skills
Public Safety Telecommunicators82%
5 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Active Listening
- ✓Service Orientation
- ✓Social Perceptiveness
- ✓Speaking
Learn on the Job:
- →Coordination
- →Persuasion
- →Critical Thinking
Mid Career
Expected:
- ✓Active Listening
- ✓Service Orientation
- ✓Social Perceptiveness
- ✓Speaking
Senior Level
Mastery Required:
- ★Active Listening
- ★Service Orientation
- ★Social Perceptiveness
- ★Speaking
- ★Reading Comprehension
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for Patient Representatives
Technology Intensity
Low
Digital Literacy Requirements
This career requires basic digital literacy
1
Basic
2
Intermediate
3
Advanced
4
Expert
Key Digital Competencies:
Email and internet usageBasic software navigationFile management
Technology Stack
Technology stack information is being compiled for this career.
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏗️
Location
Varies
💪
Physical Demand
LOW
👥
Team Orientation
Varies
🤝
Customer Interaction
NONE
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in varies environments?
- •Can you meet low physical demands?
What career paths are available?
Career Pathways
0
Advancement Opportunities
0
Lateral Move Options
0%
Avg. Salary Increase
Advancement Opportunities
Typical career progression paths from Patient Representatives
💡 Career Planning Tips
- •Most successful advancement happens after 3-5 years of experience
- •Lateral moves can provide valuable cross-functional experience for future leadership roles
- •Focus on developing skills that are transferable across multiple career paths
- •Consider industry trends when planning long-term career moves
Is this career right for you?
Personality & Values Fit
Is This Career Right for You?
Patient Representatives professionals typically have a SIC Holland code and highly value relationships
SSocial
IInvestigative
CConventional
Important Personality Traits
Work styles that contribute to success as a Patient Representatives
Concern for Others
CriticalConcern for Others
Importance Level4.97
Self-Control
CriticalSelf-Control
Importance Level4.85
Cooperation
CriticalCooperation
Importance Level4.85
Adaptability/Flexibility
CriticalAdaptability/Flexibility
Importance Level4.83
Integrity
CriticalIntegrity
Importance Level4.83
Stress Tolerance
CriticalStress Tolerance
Importance Level4.81
Complete Work Styles Profile
Concern for Others
5.0
Self-Control
4.8
Cooperation
4.8
Adaptability/Flexibility
4.8
Integrity
4.8
Stress Tolerance
4.8
Dependability
4.7
Attention to Detail
4.7
Social Orientation
4.5
Initiative
4.4
💡 Tips for Career Fit Success
- •While personality fit is important, skills can be developed with practice and training
- •Consider informational interviews to better understand the day-to-day personality requirements
- •Work environments vary by employer - research specific companies for cultural fit
- •Your interests and values may evolve - reassess periodically throughout your career
What education is required?
Education Level
Vocational school, on-the-job training, or associate degree
Typical duration: Varies
Preparation Level
Job Zone 3
Medium Preparation Needed
Experience Needed
Previous work-related skill, knowledge, or experience required
📚 Education Requirement
Required Level:Vocational school, on-the-job training, or associate degree
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Training:
Training of more than one year
💼 Experience Requirement
Previous work-related skill, knowledge, or experience required
Common pathways to gain experience:
- • Associate degree programs
- • Apprenticeships (1-2 years)
- • Vocational training with related experience
3
Job Zone Three: Medium Preparation Needed
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Associate degree programsApprenticeships (1-2 years)Vocational training with related experience
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