Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Ushers, Lobby Attendants, and Ticket Takers
SOC: 39-3031 O*NET: 39-3031.00
Median Salary
$31,150
per year
Job Growth
➡️ 1.2%
Average (2024-2034)
Annual Openings
30.8
projected jobs/year
Education Level
High school diploma or equivalent
Job Zone 2
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
What does a Ushers, Lobby Attendants, and Ticket Takers do?
How much can you earn?
Entry Level
$22,880
10th percentile
Early Career
$27,140
25th percentile
Median
$31,150
50th percentile
Experienced
$35,650
75th percentile
Top Earners
$40,210
90th percentile
National Salary Distribution
10th
$22,880
25th
$27,140
Middle 50%
MEDIAN
$31,150
Mean: $31,770
75th
$35,650
90th
$40,210
Middle 50% of earners
Median salary
Mean (average)
Key Insights
- •Salary range spans $17,330 from entry level to top earners
- •Middle 50% earn between $27,140 and $35,650
- •Salary spread is 27.3% around the median, showing moderate variation
- •Total national employment: 119,210 professionals
What's the job outlook?
Job Market Intelligence
Medium Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:121,700
Top Industries
Information43.7%
Motion Picture and Sound Recording Industries43.7%
Motion Picture and Video Industries43.7%
10-Year Outlook
Growth Rate:+1.2%
Annual Openings:30,800
Employment Projections
2024 (Current)121,700
Current
2034 (Projected)123,100
+1.2%
+1,400
Employment Change
+1.2%
Growth Rate
10
Year Projection
Growth Category: More slowly than average
Geographic Salary & Employment Data
Explore where Ushers, Lobby Attendants, and Ticket Takers professionals work across the United States
Showing 15 of 50 locations
California
15,800 jobs$35,9901.13x
Texas
14,080 jobs$27,3401.32x
Florida
8,410 jobs$28,3601.11x
New York
7,540 jobs$36,2501.02x
North Carolina
4,350 jobs$27,3001.15x
Illinois
4,120 jobs$29,9100.88x
Pennsylvania
3,910 jobs$28,7400.84x
Nevada
3,730 jobs$28,2703.16x
Arizona
3,690 jobs$31,0901.49x
Ohio
3,640 jobs$28,4100.85x
Washington
3,290 jobs$37,7301.20x
Tennessee
3,150 jobs$26,3101.24x
Massachusetts
2,880 jobs$35,0701.02x
Colorado
2,860 jobs$36,6601.28x
New Jersey
2,530 jobs$34,4300.77x
Understanding the Data
Location Quotient (LQ):
- • LQ > 1.0: More jobs than national average
- • LQ = 1.0: Same as national average
- • LQ < 1.0: Fewer jobs than national average
Data Source:
Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024
Key Growth Factors
Standard growth expectations for this occupation
What skills do you need?
Top 10 Most Important Skills
#1
Social Perceptiveness
100%
#2
Speaking
86%
#3
Service Orientation
70%
#4
Active Listening
56%
#5
Coordination
40%
Skills Overview
Social Perceptiveness
advanced5.0
100%
Speaking
intermediate4.3
86%
Service Orientation
intermediate3.5
70%
Active Listening
basic2.8
56%
Coordination
basic2.0
40%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Social Perceptiveness
advancedImportance100%
skills
5.0/5.0
Speaking
intermediateImportance86%
skills
4.3/5.0
Service Orientation
intermediateImportance70%
skills
3.5/5.0
Active Listening
basicImportance56%
skills
2.8/5.0
Coordination
basicImportance40%
skills
2.0/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
Funeral Attendants83%
5 shared skills
Gambling Change Persons and Booth Cashiers83%
5 shared skills
Switchboard Operators, Including Answering Service83%
5 shared skills
Waiters and Waitresses83%
5 shared skills
Amusement and Recreation Attendants80%
4 shared skills
Fast Food and Counter Workers80%
4 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Social Perceptiveness
- ✓Speaking
Learn on the Job:
- →Active Listening
Mid Career
Expected:
- ✓Social Perceptiveness
- ✓Speaking
Senior Level
Mastery Required:
- ★Social Perceptiveness
- ★Speaking
- ★Service Orientation
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for Ushers, Lobby Attendants, and Ticket Takers
Technology Intensity
Medium
Digital Literacy Requirements
This career requires intermediate digital literacy
1
Basic
2
Intermediate
3
Advanced
4
Expert
Key Digital Competencies:
Office productivity softwareIndustry-specific applicationsBasic data entry and managementDigital communication tools
🔥
Hot Technologies in Demand
These technologies are currently trending and highly sought after in this field
Microsoft Outlook
🔥 Hot TechMicrosoft Office software
🔥 Hot TechMicrosoft PowerPoint
🔥 Hot TechMicrosoft Excel
🔥 Hot TechMicrosoft Word
🔥 Hot TechTechnology Stack
Technology Stack Overview
Key technologies used in this career
Microsoft Outlook
Microsoft Office software
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏢
Location
MOSTLY INDOOR
💪
Physical Demand
MODERATE
👥
Team Orientation
SOME TEAM
🤝
Customer Interaction
CONSTANT
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in mostly indoor environments?
- •Can you meet moderate physical demands?
- •Do you enjoy some team team environments?
- •Are you comfortable working with safety protocols and protective equipment?
What are the key tasks?
Tasks & Responsibilities
21
Core Tasks
8
Daily Tasks
20
Work Activities
0
Emerging Tasks
Filter:
Sort by:
General Responsibilities (14)Training & Development (1)Documentation & Record-Keeping (2)Operations & Execution (1)Management & Supervision (3)
1
Greet patrons attending entertainment events.
🔴Daily
Importance:
General Responsibilities100% perform100%
2
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
🔴Daily
Importance:
General Responsibilities97% perform98%
3
Guide patrons to exits or provide other instructions or assistance in case of emergency.
🔴Daily
Importance:
Training & Development94% perform96%
4
Maintain order and ensure adherence to safety rules.
🔴Daily
Importance:
Documentation & Record-Keeping91% perform94%
5
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
🔴Daily
Importance:
General Responsibilities88% perform92%
6
Refuse admittance to undesirable persons or persons without tickets or passes.
🔴Daily
Importance:
General Responsibilities85% perform90%
7
Settle seating disputes or help solve other customer concerns.
🔴Daily
Importance:
General Responsibilities82% perform88%
8
Assist patrons in finding seats, lighting the way with flashlights, if necessary.
🔴Daily
Importance:
General Responsibilities79% perform86%
9
Search for lost articles or for parents of lost children.
🟡Weekly
Importance:
General Responsibilities76% perform84%
10
Count and record number of tickets collected.
🟡Weekly
Importance:
Documentation & Record-Keeping73% perform82%
💡 Key Takeaways
- •Daily tasks focus primarily on general responsibilities activities
- •33% of tasks are performed by most workers in this occupation
- •Career advancement brings increased leadership and strategic responsibilities
What career paths are available?
Career Pathways
0
Advancement Opportunities
0
Lateral Move Options
0%
Avg. Salary Increase
Advancement Opportunities
Typical career progression paths from Ushers, Lobby Attendants, and Ticket Takers
💡 Career Planning Tips
- •Most successful advancement happens after 3-5 years of experience
- •Lateral moves can provide valuable cross-functional experience for future leadership roles
- •Focus on developing skills that are transferable across multiple career paths
- •Consider industry trends when planning long-term career moves
Is this career right for you?
Personality & Values Fit
Is This Career Right for You?
Ushers, Lobby Attendants, and Ticket Takers professionals typically have a SCE Holland code and highly value relationships
SSocial
CConventional
EEnterprising
Important Personality Traits
Work styles that contribute to success as a Ushers, Lobby Attendants, and Ticket Takers
Self-Control
Very ImportantSelf-Control
Importance Level4.33
Cooperation
Very ImportantCooperation
Importance Level4.26
Social Orientation
Very ImportantSocial Orientation
Importance Level4.17
Dependability
Very ImportantDependability
Importance Level4.08
Integrity
Very ImportantIntegrity
Importance Level4.06
Concern for Others
ImportantConcern for Others
Importance Level3.97
Complete Work Styles Profile
Self-Control
4.3
Cooperation
4.3
Social Orientation
4.2
Dependability
4.1
Integrity
4.1
Concern for Others
4.0
Adaptability/Flexibility
3.9
Attention to Detail
3.8
Stress Tolerance
3.6
💡 Tips for Career Fit Success
- •While personality fit is important, skills can be developed with practice and training
- •Consider informational interviews to better understand the day-to-day personality requirements
- •Work environments vary by employer - research specific companies for cultural fit
- •Your interests and values may evolve - reassess periodically throughout your career
What education is required?
Education Level
High school diploma or equivalent
Typical duration: High school diploma or GED
Preparation Level
Job Zone 2
Some Preparation Needed
Experience Needed
Some previous work-related skill, knowledge, or experience may be helpful
📚 Education Requirement
Required Level:High school diploma or equivalent
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Training:
Training of a few months to a year
💼 Experience Requirement
Some previous work-related skill, knowledge, or experience may be helpful
Common pathways to gain experience:
- • Some previous work-related skill, knowledge, or experience
- • Vocational school programs (6 months to 2 years)
- • Industry certifications helpful
2
Job Zone Two: Some Preparation Needed
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Some previous work-related skill, knowledge, or experienceVocational school programs (6 months to 2 years)Industry certifications helpful
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