Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
Correspondence Clerks
SOC: 43-4021 O*NET: 43-4021.00
Median Salary
$46,740
per year
Job Growth
📉 -5.6%
Slower (2024-2034)
Annual Openings
0.7
projected jobs/year
Education Level
High school diploma or equivalent
Job Zone 2
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
What does a Correspondence Clerks do?
How much can you earn?
Salary Distribution by Percentile
Understanding where you might fall in the salary range based on experience and location.
10th
$28,044
25th
$37,392
50th (Median)
$46,740
75th
$56,088
90th
$70,110
Percentile Explained: If you're in the 75th percentile, you earn more than 75% of workers in this occupation. Entry-level positions typically fall in the 10th-25th percentile range, while experienced professionals often reach the 75th-90th percentile.
Typical Benefits Package
Health & Wellness
- ✓Health Insurance
- ✓Dental Insurance
- ✓Vision Insurance
- ✓Mental Health Support
- ✓Wellness Programs
Financial Benefits
- ✓401(k) Retirement Plan
- ✓Employer Match (typically 3-6%)
- ✓Profit Sharing
- ✓Stock Options
- ✓Performance Bonuses
Work-Life Balance
- ✓Paid Time Off (15-25 days)
- ✓Paid Sick Leave
- ✓Flexible Work Arrangements
- ✓Remote Work Options
- ✓Parental Leave
Professional Development
- ✓Tuition Reimbursement
- ✓Professional Certifications
- ✓Conference Attendance
- ✓Training Programs
- ✓Mentorship Opportunities
Note: Benefits vary widely by employer, company size, and location. Large corporations and tech companies often offer more comprehensive packages, while small businesses may offer fewer benefits but more flexibility. Always review the complete compensation package, not just base salary.
What's the job outlook?
Job Market Intelligence
Low Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:6,900
10-Year Outlook
Growth Rate:-5.6%
Annual Openings:700
Employment Projections
2024 (Current)6,900
Current
2034 (Projected)6,500
-5.6%
-400
Employment Change
-5.6%
Growth Rate
10
Year Projection
Growth Category: Decline
Key Growth Factors
- •Employment decline projected
What skills do you need?
Top 10 Most Important Skills
#1
Writing
100%
#2
Reading Comprehension
92%
#3
Active Listening
86%
#4
Speaking
78%
#5
Critical Thinking
70%
#6
Judgment and Decision Making
62%
#7
Social Perceptiveness
56%
#8
Service Orientation
48%
#9
Time Management
40%
Skills Overview
Writing
advanced5.0
100%
Reading Comprehension
advanced4.6
92%
Active Listening
intermediate4.3
86%
Speaking
intermediate3.9
78%
Critical Thinking
intermediate3.5
70%
Judgment and Decision Making
intermediate3.1
62%
Social Perceptiveness
basic2.8
56%
Service Orientation
basic2.4
48%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Writing
advancedImportance100%
skills
5.0/5.0
Reading Comprehension
advancedImportance92%
abilities
4.6/5.0
Active Listening
intermediateImportance86%
skills
4.3/5.0
Speaking
intermediateImportance78%
skills
3.9/5.0
Critical Thinking
intermediateImportance70%
abilities
3.5/5.0
Judgment and Decision Making
intermediateImportance62%
abilities
3.1/5.0
Social Perceptiveness
basicImportance56%
skills
2.8/5.0
Service Orientation
basicImportance48%
skills
2.4/5.0
Time Management
basicImportance40%
skills
2.0/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
Insurance Appraisers, Auto Damage100%
5 shared skills
Animal Control Workers90%
5 shared skills
Physical Therapists90%
5 shared skills
File Clerks80%
5 shared skills
Office Clerks, General80%
5 shared skills
Couriers and Messengers78%
5 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Writing
- ✓Active Listening
Learn on the Job:
- →Social Perceptiveness
- →Judgment and Decision Making
Mid Career
Expected:
- ✓Writing
- ✓Active Listening
- ✓Reading Comprehension
Senior Level
Mastery Required:
- ★Writing
- ★Active Listening
- ★Reading Comprehension
- ★Speaking
- ★Critical Thinking
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for Correspondence Clerks
Technology Intensity
High
🔥
Hot Technologies in Demand
These technologies are currently trending and highly sought after in this field
Microsoft Access
🔥 Hot TechMicrosoft SharePoint
🔥 Hot TechMicrosoft Outlook
🔥 Hot TechSAP software
🔥 Hot TechEpic Systems
🔥 Hot TechMicrosoft Office software
🔥 Hot TechMicrosoft Windows
🔥 Hot TechMicrosoft PowerPoint
🔥 Hot TechMicrosoft Excel
🔥 Hot TechMicrosoft Word
🔥 Hot TechTechnology Stack
Technology Stack Overview
Key technologies used in this career
Microsoft Access
Microsoft SharePoint
Microsoft Outlook
SAP software
Epic Systems
Microsoft Office software
Microsoft Windows
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏢
Location
MOSTLY INDOOR
💪
Physical Demand
VERY HIGH
👥
Team Orientation
MOSTLY TEAM
🤝
Customer Interaction
CONSTANT
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in mostly indoor environments?
- •Can you meet very high physical demands?
- •Do you enjoy mostly team team environments?
- •Are you comfortable working with safety protocols and protective equipment?
What education is required?
Education Required
High school diploma or equivalent
Experience Required
Some previous work-related skill, knowledge, or experience may be helpful
Job Training
Training of a few months to a year