Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
Public Safety Telecommunicators
SOC: 43-5031 O*NET: 43-5031.00
Median Salary
$50,730
per year
Job Growth
➡️ 3.5%
Average (2024-2034)
Annual Openings
10.7
projected jobs/year
Education Level
High school diploma or equivalent
Job Zone 2
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
Overview
Compensation & Benefits
Salary Distribution by Percentile
Understanding where you might fall in the salary range based on experience and location.
10th
$30,438
25th
$40,584
50th (Median)
$50,730
75th
$60,876
90th
$76,095
Percentile Explained: If you're in the 75th percentile, you earn more than 75% of workers in this occupation. Entry-level positions typically fall in the 10th-25th percentile range, while experienced professionals often reach the 75th-90th percentile.
Typical Benefits Package
Health & Wellness
- ✓Health Insurance
- ✓Dental Insurance
- ✓Vision Insurance
- ✓Mental Health Support
- ✓Wellness Programs
Financial Benefits
- ✓401(k) Retirement Plan
- ✓Employer Match (typically 3-6%)
- ✓Profit Sharing
- ✓Stock Options
- ✓Performance Bonuses
Work-Life Balance
- ✓Paid Time Off (15-25 days)
- ✓Paid Sick Leave
- ✓Flexible Work Arrangements
- ✓Remote Work Options
- ✓Parental Leave
Professional Development
- ✓Tuition Reimbursement
- ✓Professional Certifications
- ✓Conference Attendance
- ✓Training Programs
- ✓Mentorship Opportunities
Note: Benefits vary widely by employer, company size, and location. Large corporations and tech companies often offer more comprehensive packages, while small businesses may offer fewer benefits but more flexibility. Always review the complete compensation package, not just base salary.
Job Market Intelligence
Job Market Intelligence
Medium Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:105,200
10-Year Outlook
Growth Rate:+3.5%
Annual Openings:10,700
Employment Projections
2024 (Current)105,200
Current
2034 (Projected)108,900
+3.5%
+3,600
Employment Change
+3.5%
Growth Rate
10
Year Projection
Growth Category: As fast as average
Key Growth Factors
- •Average growth expected
Top Skills
✓
Active Listening
Active Listening
✓
Speaking
Speaking
✓
Social Perceptiveness
Social Perceptiveness
✓
Coordination
Coordination
✓
Service Orientation
Service Orientation
✓
Critical Thinking
Critical Thinking
✓
Reading Comprehension
Reading Comprehension
✓
Judgment and Decision Making
Judgment and Decision Making
✓
Complex Problem Solving
Complex Problem Solving
✓
Persuasion
Persuasion
Key Knowledge Areas
✓
Public Safety and Security
✓
Law and Government
✓
English Language
✓
Telecommunications
✓
Customer and Personal Service
✓
Geography
✓
Communications and Media
✓
Computers and Electronics
✓
Administrative
✓
Education and Training
Education & Training
Education Required
High school diploma or equivalent
Experience Required
Some previous work-related skill, knowledge, or experience may be helpful
Job Training
Training of a few months to a year