Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Postmasters and Mail Superintendents
SOC: 11-9131 O*NET: 11-9131.00
Median Salary
$92,730
per year
Job Growth
📉 -3.5%
Slower (2024-2034)
Annual Openings
0.9
projected jobs/year
Education Level
High school diploma or equivalent
Job Zone 2
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
What does a Postmasters and Mail Superintendents do?
How much can you earn?
Entry Level
$81,430
10th percentile
Early Career
$87,150
25th percentile
Median
$92,730
50th percentile
Experienced
$99,590
75th percentile
Top Earners
$109,140
90th percentile
National Salary Distribution
10th
$81,430
25th
$87,150
Middle 50%
MEDIAN
$92,730
Mean: $93,760
75th
$99,590
90th
$109,140
Middle 50% of earners
Median salary
Mean (average)
Key Insights
- •Salary range spans $27,710 from entry level to top earners
- •Middle 50% earn between $87,150 and $99,590
- •Salary spread is 13.4% around the median, showing low variation
- •Total national employment: 13,810 professionals
What's the job outlook?
Job Market Intelligence
Low Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:13,100
10-Year Outlook
Growth Rate:-3.5%
Annual Openings:900
Employment Projections
2024 (Current)13,100
Current
2034 (Projected)12,700
-3.5%
-500
Employment Change
-3.5%
Growth Rate
10
Year Projection
Growth Category: Decline
Geographic Salary & Employment Data
Explore where Postmasters and Mail Superintendents professionals work across the United States
Showing 15 of 50 locations
New York
830 jobs$93,2300.97x
Texas
810 jobs$94,0600.65x
California
800 jobs$97,0500.49x
Pennsylvania
800 jobs$93,1001.48x
Ohio
510 jobs$93,2301.03x
Illinois
510 jobs$91,3700.94x
North Carolina
480 jobs$92,7801.08x
Michigan
450 jobs$93,9401.14x
New Jersey
440 jobs$96,9001.15x
Virginia
370 jobs$90,5201.01x
Florida
360 jobs$98,9900.40x
Georgia
340 jobs$94,1200.78x
Massachusetts
340 jobs$93,2301.03x
Wisconsin
330 jobs$93,0801.26x
Minnesota
330 jobs$89,6701.26x
Understanding the Data
Location Quotient (LQ):
- • LQ > 1.0: More jobs than national average
- • LQ = 1.0: Same as national average
- • LQ < 1.0: Fewer jobs than national average
Data Source:
Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024
Key Growth Factors
- •Employment decline projected
What skills do you need?
Top 10 Most Important Skills
#1
Active Listening
100%
#2
Speaking
94%
#3
Reading Comprehension
86%
#4
Time Management
80%
#5
Coordination
74%
#6
Social Perceptiveness
66%
#7
Management of Personnel Resources
60%
#8
Critical Thinking
54%
#9
Monitoring
46%
#10
Negotiation
40%
Skills Overview
Active Listening
advanced5.0
100%
Speaking
advanced4.7
94%
Reading Comprehension
basic4.3
86%
Time Management
intermediate4.0
80%
Coordination
intermediate3.7
74%
Social Perceptiveness
intermediate3.3
66%
Management of Personnel Resources
intermediate3.0
60%
Critical Thinking
basic2.7
54%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Active Listening
advancedImportance100%
skills
5.0/5.0
Speaking
advancedImportance94%
skills
4.7/5.0
Reading Comprehension
basicImportance86%
abilities
4.3/5.0
Time Management
intermediateImportance80%
skills
4.0/5.0
Coordination
intermediateImportance74%
skills
3.7/5.0
Social Perceptiveness
intermediateImportance66%
skills
3.3/5.0
Management of Personnel Resources
intermediateImportance60%
skills
3.0/5.0
Critical Thinking
basicImportance54%
abilities
2.7/5.0
Monitoring
basicImportance46%
skills
2.3/5.0
Negotiation
basicImportance40%
skills
2.0/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
Administrative Services Managers82%
5 shared skills
First-Line Supervisors of Correctional Officers82%
5 shared skills
First-Line Supervisors of Gambling Services Workers82%
5 shared skills
Recycling Coordinators82%
5 shared skills
First-Line Supervisors of Office and Administrative Support Workers82%
5 shared skills
First-Line Supervisors of Production and Operating Workers82%
5 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Active Listening
- ✓Speaking
- ✓Time Management
Learn on the Job:
- →Social Perceptiveness
- →Management of Personnel Resources
- →Critical Thinking
Mid Career
Expected:
- ✓Active Listening
- ✓Speaking
- ✓Time Management
- ✓Reading Comprehension
Senior Level
Mastery Required:
- ★Active Listening
- ★Speaking
- ★Reading Comprehension
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for Postmasters and Mail Superintendents
Technology Intensity
High
Digital Literacy Requirements
This career requires advanced digital literacy
1
Basic
2
Intermediate
3
Advanced
4
Expert
Key Digital Competencies:
Proficiency with specialized softwareTechnical documentationData analysis toolsSystem integration
🔥
Hot Technologies in Demand
These technologies are currently trending and highly sought after in this field
SAP software
🔥 Hot TechMicrosoft Office software
🔥 Hot TechMicrosoft Windows
🔥 Hot TechMicrosoft PowerPoint
🔥 Hot TechMicrosoft Excel
🔥 Hot TechMicrosoft Word
🔥 Hot TechTechnology Stack
Technology Stack Overview
Key technologies used in this career
SAP software
Microsoft Office software
Microsoft Windows
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏢
Location
MOSTLY INDOOR
💪
Physical Demand
LOW
👥
Team Orientation
MOSTLY TEAM
🤝
Customer Interaction
CONSTANT
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in mostly indoor environments?
- •Can you meet low physical demands?
- •Do you enjoy mostly team team environments?
- •Are you comfortable working with safety protocols and protective equipment?
What are the key tasks?
Tasks & Responsibilities
13
Core Tasks
8
Daily Tasks
20
Work Activities
0
Emerging Tasks
Filter:
Sort by:
Management & Supervision (2)Communication & Coordination (1)General Responsibilities (7)Analysis & Evaluation (1)Documentation & Record-Keeping (1)Planning & Development (1)
1
Organize and supervise activities, such as the processing of incoming and outgoing mail.
🔴Daily
Importance:
Management & Supervision100% perform100%
2
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
🔴Daily
Importance:
Communication & Coordination97% perform98%
3
Resolve customer complaints.
🔴Daily
Importance:
General Responsibilities94% perform96%
4
Hire and train employees, and evaluate their performance.
🔴Daily
Importance:
Analysis & Evaluation91% perform94%
5
Prepare employee work schedules.
🔴Daily
Importance:
Documentation & Record-Keeping88% perform92%
6
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
🔴Daily
Importance:
Planning & Development85% perform90%
7
Negotiate labor disputes.
🔴Daily
Importance:
General Responsibilities82% perform88%
8
Collect rents for post office boxes.
🔴Daily
Importance:
General Responsibilities79% perform86%
9
Issue and cash money orders.
🟡Weekly
Importance:
General Responsibilities76% perform84%
10
Inform the public of available services, and of postal laws and regulations.
🟡Weekly
Importance:
General Responsibilities73% perform82%
💡 Key Takeaways
- •Daily tasks focus primarily on management & supervision activities
- •54% of tasks are performed by most workers in this occupation
- •Career advancement brings increased leadership and strategic responsibilities
What career paths are available?
Career Pathways
0
Advancement Opportunities
0
Lateral Move Options
0%
Avg. Salary Increase
Advancement Opportunities
Typical career progression paths from Postmasters and Mail Superintendents
💡 Career Planning Tips
- •Most successful advancement happens after 3-5 years of experience
- •Lateral moves can provide valuable cross-functional experience for future leadership roles
- •Focus on developing skills that are transferable across multiple career paths
- •Consider industry trends when planning long-term career moves
Is this career right for you?
Personality & Values Fit
Is This Career Right for You?
Postmasters and Mail Superintendents professionals typically have a ECS Holland code and highly value independence
EEnterprising
CConventional
SSocial
Important Personality Traits
Work styles that contribute to success as a Postmasters and Mail Superintendents
Dependability
CriticalDependability
Importance Level4.80
Adaptability/Flexibility
CriticalAdaptability/Flexibility
Importance Level4.71
Integrity
CriticalIntegrity
Importance Level4.66
Leadership
CriticalLeadership
Importance Level4.66
Self-Control
CriticalSelf-Control
Importance Level4.59
Cooperation
CriticalCooperation
Importance Level4.50
Complete Work Styles Profile
Dependability
4.8
Adaptability/Flexibility
4.7
Integrity
4.7
Leadership
4.7
Self-Control
4.6
Cooperation
4.5
Attention to Detail
4.5
Initiative
4.4
Stress Tolerance
4.4
Persistence
4.3
💡 Tips for Career Fit Success
- •While personality fit is important, skills can be developed with practice and training
- •Consider informational interviews to better understand the day-to-day personality requirements
- •Work environments vary by employer - research specific companies for cultural fit
- •Your interests and values may evolve - reassess periodically throughout your career
What education is required?
Education Level
High school diploma or equivalent
Typical duration: High school diploma or GED
Preparation Level
Job Zone 2
Some Preparation Needed
Experience Needed
Some previous work-related skill, knowledge, or experience may be helpful
📚 Education Requirement
Required Level:High school diploma or equivalent
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Training:
Training of a few months to a year
💼 Experience Requirement
Some previous work-related skill, knowledge, or experience may be helpful
Common pathways to gain experience:
- • Some previous work-related skill, knowledge, or experience
- • Vocational school programs (6 months to 2 years)
- • Industry certifications helpful
2
Job Zone Two: Some Preparation Needed
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Some previous work-related skill, knowledge, or experienceVocational school programs (6 months to 2 years)Industry certifications helpful
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