Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Concierges
SOC: 39-6012 O*NET: 39-6012.00
Median Salary
$37,320
per year
Job Growth
➡️ 2.3%
Average (2024-2034)
Annual Openings
6.8
projected jobs/year
Education Level
High school diploma or equivalent
Job Zone 2
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
What does a Concierges do?
How much can you earn?
Entry Level
$30,770
10th percentile
Early Career
$33,860
25th percentile
Median
$37,320
50th percentile
Experienced
$45,700
75th percentile
Top Earners
$58,050
90th percentile
National Salary Distribution
10th
$30,770
25th
$33,860
Middle 50%
MEDIAN
$37,320
Mean: $40,770
75th
$45,700
90th
$58,050
Middle 50% of earners
Median salary
Mean (average)
Key Insights
- •Salary range spans $27,280 from entry level to top earners
- •Middle 50% earn between $33,860 and $45,700
- •Salary spread is 31.7% around the median, showing moderate variation
- •Total national employment: 44,200 professionals
What's the job outlook?
Job Market Intelligence
Medium Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:45,600
Top Industries
Nursing and Residential Care Facilities20.5%
Real Estate and Rental and Leasing20.2%
Real Estate20.2%
10-Year Outlook
Growth Rate:+2.3%
Annual Openings:6,800
Employment Projections
2024 (Current)45,600
Current
2034 (Projected)46,700
+2.3%
+1,100
Employment Change
+2.3%
Growth Rate
10
Year Projection
Growth Category: As fast as average
Geographic Salary & Employment Data
Explore where Concierges professionals work across the United States
Showing 15 of 47 locations
Florida
5,350 jobs$33,7701.90x
California
5,250 jobs$43,8801.01x
New York
5,040 jobs$58,4601.84x
District of Columbia
3,640 jobs$36,69017.93x
New Jersey
2,440 jobs$36,8402.00x
Virginia
2,380 jobs$36,2602.04x
Texas
2,180 jobs$34,1000.55x
Pennsylvania
1,870 jobs$38,3901.09x
Maryland
1,350 jobs$37,6101.72x
Massachusetts
1,330 jobs$38,4201.27x
Georgia
1,090 jobs$35,9200.78x
Nevada
1,060 jobs$38,5302.43x
Michigan
980 jobs$36,8700.78x
Washington
870 jobs$42,7700.86x
Illinois
740 jobs$38,8700.43x
Understanding the Data
Location Quotient (LQ):
- • LQ > 1.0: More jobs than national average
- • LQ = 1.0: Same as national average
- • LQ < 1.0: Fewer jobs than national average
Data Source:
Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024
Key Growth Factors
- •Average growth expected
What skills do you need?
Top 10 Most Important Skills
#1
Active Listening
100%
#2
Social Perceptiveness
94%
#3
Speaking
86%
#4
Service Orientation
80%
#5
Coordination
74%
#6
Time Management
66%
#7
Judgment and Decision Making
60%
#8
Critical Thinking
54%
#9
Persuasion
46%
#10
Monitoring
40%
Skills Overview
Active Listening
advanced5.0
100%
Social Perceptiveness
advanced4.7
94%
Speaking
intermediate4.3
86%
Service Orientation
intermediate4.0
80%
Coordination
intermediate3.7
74%
Time Management
intermediate3.3
66%
Judgment and Decision Making
intermediate3.0
60%
Critical Thinking
basic2.7
54%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Active Listening
advancedImportance100%
skills
5.0/5.0
Social Perceptiveness
advancedImportance94%
skills
4.7/5.0
Speaking
intermediateImportance86%
skills
4.3/5.0
Service Orientation
intermediateImportance80%
skills
4.0/5.0
Coordination
intermediateImportance74%
skills
3.7/5.0
Time Management
intermediateImportance66%
skills
3.3/5.0
Judgment and Decision Making
intermediateImportance60%
abilities
3.0/5.0
Critical Thinking
basicImportance54%
abilities
2.7/5.0
Persuasion
basicImportance46%
skills
2.3/5.0
Monitoring
basicImportance40%
skills
2.0/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
Nannies100%
5 shared skills
Spa Managers82%
5 shared skills
Licensed Practical and Licensed Vocational Nurses82%
5 shared skills
Residential Advisors82%
5 shared skills
Segmental Pavers82%
5 shared skills
Transportation Security Screeners82%
5 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Active Listening
- ✓Social Perceptiveness
- ✓Speaking
- ✓Service Orientation
Learn on the Job:
- →Time Management
- →Judgment and Decision Making
- →Critical Thinking
Mid Career
Expected:
- ✓Active Listening
- ✓Social Perceptiveness
- ✓Speaking
- ✓Service Orientation
Senior Level
Mastery Required:
- ★Active Listening
- ★Social Perceptiveness
- ★Speaking
- ★Service Orientation
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for Concierges
Technology Intensity
High
Digital Literacy Requirements
This career requires advanced digital literacy
1
Basic
2
Intermediate
3
Advanced
4
Expert
Key Digital Competencies:
Proficiency with specialized softwareTechnical documentationData analysis toolsSystem integration
🔥
Hot Technologies in Demand
These technologies are currently trending and highly sought after in this field
Yardi software
🔥 Hot TechMicrosoft Outlook
🔥 Hot TechMicrosoft Office software
🔥 Hot TechMicrosoft PowerPoint
🔥 Hot TechMicrosoft Excel
🔥 Hot TechMicrosoft Word
🔥 Hot TechTechnology Stack
Technology Stack Overview
Key technologies used in this career
Yardi software
Microsoft Outlook
Microsoft Office software
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏢
Location
MOSTLY INDOOR
💪
Physical Demand
MODERATE
👥
Team Orientation
SOME TEAM
🤝
Customer Interaction
CONSTANT
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in mostly indoor environments?
- •Can you meet moderate physical demands?
- •Do you enjoy some team team environments?
- •Are you comfortable working with safety protocols and protective equipment?
What are the key tasks?
Tasks & Responsibilities
18
Core Tasks
8
Daily Tasks
20
Work Activities
0
Emerging Tasks
Filter:
Sort by:
General Responsibilities (14)Operations & Execution (1)Management & Supervision (1)Planning & Development (1)Training & Development (1)
1
Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
🔴Daily
Importance:
General Responsibilities100% perform100%
2
Make travel arrangements for sightseeing or other tours.
🔴Daily
Importance:
General Responsibilities97% perform98%
3
Receive, store, or deliver luggage or mail.
🔴Daily
Importance:
General Responsibilities94% perform96%
4
Perform office duties on a temporary basis when needed.
🔴Daily
Importance:
Operations & Execution91% perform94%
5
Pick up and deliver items or run errands for guests.
🔴Daily
Importance:
General Responsibilities88% perform92%
6
Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
🔴Daily
Importance:
General Responsibilities85% perform90%
7
Arrange for the replacement of items lost by travelers.
🔴Daily
Importance:
General Responsibilities82% perform88%
8
Arrange for interpreters or translators when patrons require such services.
🔴Daily
Importance:
General Responsibilities79% perform86%
9
Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
🟡Weekly
Importance:
General Responsibilities76% perform84%
10
Provide directions to guests.
🟡Weekly
Importance:
Management & Supervision73% perform82%
💡 Key Takeaways
- •Daily tasks focus primarily on general responsibilities activities
- •39% of tasks are performed by most workers in this occupation
- •Career advancement brings increased leadership and strategic responsibilities
What career paths are available?
Career Pathways
0
Advancement Opportunities
0
Lateral Move Options
0%
Avg. Salary Increase
Advancement Opportunities
Typical career progression paths from Concierges
💡 Career Planning Tips
- •Most successful advancement happens after 3-5 years of experience
- •Lateral moves can provide valuable cross-functional experience for future leadership roles
- •Focus on developing skills that are transferable across multiple career paths
- •Consider industry trends when planning long-term career moves
Is this career right for you?
Personality & Values Fit
Is This Career Right for You?
Concierges professionals typically have a SEC Holland code and highly value relationships
SSocial
EEnterprising
CConventional
Important Personality Traits
Work styles that contribute to success as a Concierges
Integrity
CriticalIntegrity
Importance Level4.77
Dependability
CriticalDependability
Importance Level4.73
Self-Control
CriticalSelf-Control
Importance Level4.68
Attention to Detail
CriticalAttention to Detail
Importance Level4.64
Concern for Others
CriticalConcern for Others
Importance Level4.55
Stress Tolerance
Very ImportantStress Tolerance
Importance Level4.45
Complete Work Styles Profile
Integrity
4.8
Dependability
4.7
Self-Control
4.7
Attention to Detail
4.6
Concern for Others
4.5
Stress Tolerance
4.5
Cooperation
4.5
Adaptability/Flexibility
4.4
Initiative
4.2
Achievement/Effort
4.0
💡 Tips for Career Fit Success
- •While personality fit is important, skills can be developed with practice and training
- •Consider informational interviews to better understand the day-to-day personality requirements
- •Work environments vary by employer - research specific companies for cultural fit
- •Your interests and values may evolve - reassess periodically throughout your career
What education is required?
Education Level
High school diploma or equivalent
Typical duration: High school diploma or GED
Preparation Level
Job Zone 2
Some Preparation Needed
Experience Needed
Some previous work-related skill, knowledge, or experience may be helpful
📚 Education Requirement
Required Level:High school diploma or equivalent
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Training:
Training of a few months to a year
💼 Experience Requirement
Some previous work-related skill, knowledge, or experience may be helpful
Common pathways to gain experience:
- • Some previous work-related skill, knowledge, or experience
- • Vocational school programs (6 months to 2 years)
- • Industry certifications helpful
2
Job Zone Two: Some Preparation Needed
These occupations usually require a high school diploma and may require some vocational training or job-related course work.
Some previous work-related skill, knowledge, or experienceVocational school programs (6 months to 2 years)Industry certifications helpful
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