Computer Support Specialist at Career Technical Institute in Washington, DC

Computer & Information Sciences CERTIFICATE CIP 11.1006

Total Graduates

58

Class of 2024

Male Graduates

45%

26 of 58

Female Graduates

55%

32 of 58

Program Overview

Program Details

Program Name Computer Support Specialist.
Degree Level CERTIFICATE
CIP Code 11.1006
Program Family Computer & Information Sciences

Recent Outcomes

Total Completions 58 graduates
Award Year 2024
Gender Distribution 45% male, 55% female

Verified Program Outcomes

Completion and employment results reported to the U.S. Department of Labor for Career Technical Institute programs on the state Eligible Training Provider List. Missing values ("—") mean the state suppressed or did not report that metric — they never mean zero.

ProgramCompletion rateEmployed 6 mo after exitEmployed 1 yr after exitMedian quarterly earnings
Help Desk Professional (585 clock hours)66%71%76%$7,759
Help Desk Professional66%21%

In the Help Desk Professional (585 clock hours) program at Career Technical Institute, 71% of students were employed within 6 months of exit, and 66% completed the program, and median earnings in the second quarter after exit were $7,759 (U.S. Department of Labor, PY 2023).

In the Help Desk Professional program at Career Technical Institute, 21% of students were employed within 6 months of exit, and 66% completed the program (U.S. Department of Labor, PY 2023).

Source: U.S. Department of Labor, WIOA participant outcomes (trainingproviderresults.gov), PY 2023.

Career Outcomes for Graduates

Primary Career Path

Average Starting Salary

$73,340

10-Year Job Growth

+1.8%

Career Readiness Score

70/100
100% Program Match

Related Career Paths

Career Title Starting Salary Growth Rate Skill Match Mapping
$58,672+1.8%
75%
primary100% confidence
$48,272-3.7%
75%
primary100% confidence

Salary Progression

Starting Salary

$55,005

Peak Salary

$91,675

Total Growth

+67%

Skills You'll Gain

Skills Covered in Program (2)

Critical Thinking
Active Listening

Career Preparation

This program covers the essential skills needed for your target career.

Career Readiness Assessment

Technical Skills Alignment

75%

Education Level Match

85%

Note: Career outcomes and salary data are based on national averages and industry projections. Actual results may vary based on location, experience, and individual circumstances.

Want to learn more about working as a Computer Network Support Specialists — day-to-day work, job outlook, and salary details?

Institution

Location Washington, DC

Cost Information

Average Net Price $20,867

Program Information

CIP Code: 11.1006
CIP Family: 11
IPEDS ID:
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