Customer Service Support/Call Center/Teleservice Operation at Mid-State Technical College in Wisconsin Rapids, WI
Total Graduates
8
Class of 2024
Annual Tuition & Fees
$4,886
In-state, incl. fees
Program Overview
Program Details
Recent Outcomes
Verified Program Outcomes
Completion and employment results reported to the U.S. Department of Labor for Mid-State Technical College programs on the state Eligible Training Provider List. Missing values ("—") mean the state suppressed or did not report that metric — they never mean zero.
| Program | Completion rate | Employed 6 mo after exit | Employed 1 yr after exit | Median quarterly earnings |
|---|---|---|---|---|
| Customer Relationship Professional | 45% | 73% | 42% | $8,928 |
| Office Support Specialist Technical Diploma | 39% | 65% | 53% | $7,979 |
| Administrative Professional Associate Degree | 38% | 75% | 70% | $6,533 |
In the Customer Relationship Professional program at Mid-State Technical College, 73% of students were employed within 6 months of exit, and 45% completed the program, and median earnings in the second quarter after exit were $8,928 (U.S. Department of Labor, PY 2023).
In the Office Support Specialist Technical Diploma program at Mid-State Technical College, 65% of students were employed within 6 months of exit, and 39% completed the program, and median earnings in the second quarter after exit were $7,979 (U.S. Department of Labor, PY 2023).
In the Administrative Professional Associate Degree program at Mid-State Technical College, 75% of students were employed within 6 months of exit, and 38% completed the program, and median earnings in the second quarter after exit were $6,533 (U.S. Department of Labor, PY 2023).
Source: U.S. Department of Labor, WIOA participant outcomes (trainingproviderresults.gov), PY 2023.
Career Outcomes for Graduates
Primary Career Path
Average Starting Salary
$42,830
10-Year Job Growth
-5.5%
Career Readiness Score
Related Career Paths
| Career Title | Starting Salary | Growth Rate | Skill Match | Mapping |
|---|---|---|---|---|
Customer Service Representatives
SOC: 43-4051 | $34,264 | -5.5% | 75%
| primary100% confidence
|
Order Clerks
SOC: 43-4151 | $35,728 | -17.2% | 75%
| primary100% confidence
|
Salary Progression
Starting Salary
$32,123
Peak Salary
$53,538
Total Growth
+67%
Skills You'll Gain
✓ Skills Covered in Program (3)
ℹ Career Preparation
This program covers the essential skills needed for your target career.
Career Readiness Assessment
Technical Skills Alignment
Education Level Match
Note: Career outcomes and salary data are based on national averages and industry projections. Actual results may vary based on location, experience, and individual circumstances.
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