Customer Service Support/Call Center/Teleservice Operation at Milwaukee Area Technical College in Milwaukee, WI
Total Graduates
19
Class of 2024
Male Graduates
42%
8 of 19
Female Graduates
58%
11 of 19
Annual Tuition & Fees
$5,017
In-state, incl. fees
Program Overview
Program Details
Recent Outcomes
Verified Program Outcomes
Completion and employment results reported to the U.S. Department of Labor for Milwaukee Area Technical College programs on the state Eligible Training Provider List. Missing values ("—") mean the state suppressed or did not report that metric — they never mean zero.
| Program | Completion rate | Employed 6 mo after exit | Employed 1 yr after exit | Median quarterly earnings |
|---|---|---|---|---|
| Healthcare Customer Service | 100% | 76% | 55% | $8,137 |
| Administrative Professional | 23% | 75% | 62% | $8,532 |
| Office Technology Assistant | 18% | 62% | 60% | $6,754 |
| Bilingual Office Assistant | 34% | 51% | 51% | $6,626 |
In the Healthcare Customer Service program at Milwaukee Area Technical College, 76% of students were employed within 6 months of exit, and 100% completed the program, and median earnings in the second quarter after exit were $8,137 (U.S. Department of Labor, PY 2023).
In the Administrative Professional program at Milwaukee Area Technical College, 75% of students were employed within 6 months of exit, and 23% completed the program, and median earnings in the second quarter after exit were $8,532 (U.S. Department of Labor, PY 2023).
In the Office Technology Assistant program at Milwaukee Area Technical College, 62% of students were employed within 6 months of exit, and 18% completed the program, and median earnings in the second quarter after exit were $6,754 (U.S. Department of Labor, PY 2023).
In the Bilingual Office Assistant program at Milwaukee Area Technical College, 51% of students were employed within 6 months of exit, and 34% completed the program, and median earnings in the second quarter after exit were $6,626 (U.S. Department of Labor, PY 2023).
Source: U.S. Department of Labor, WIOA participant outcomes (trainingproviderresults.gov), PY 2023.
Career Outcomes for Graduates
Primary Career Path
Average Starting Salary
$42,830
10-Year Job Growth
-5.5%
Career Readiness Score
Related Career Paths
| Career Title | Starting Salary | Growth Rate | Skill Match | Mapping |
|---|---|---|---|---|
Customer Service Representatives
SOC: 43-4051 | $34,264 | -5.5% | 75%
| primary100% confidence
|
Order Clerks
SOC: 43-4151 | $35,728 | -17.2% | 75%
| primary100% confidence
|
Salary Progression
Starting Salary
$32,123
Peak Salary
$53,538
Total Growth
+67%
Skills You'll Gain
✓ Skills Covered in Program (3)
ℹ Career Preparation
This program covers the essential skills needed for your target career.
Career Readiness Assessment
Technical Skills Alignment
Education Level Match
Note: Career outcomes and salary data are based on national averages and industry projections. Actual results may vary based on location, experience, and individual circumstances.
Want to learn more about working as a Customer Service Representatives — day-to-day work, job outlook, and salary details?