Supervise and coordinate activities of personal service workers.
First-Line Supervisors of Personal Service Workers
SOC: 39-1022 O*NET: 39-1022.00
Median Salary
$47,080
per year
Job Growth
📈 6.7%
Faster (2024-2034)
Annual Openings
16.3
projected jobs/year
Education Level
Vocational school, on-the-job training, or associate degree
Job Zone 3
Supervise and coordinate activities of personal service workers.
What does a First-Line Supervisors of Personal Service Workers do?
How much can you earn?
Entry Level
$32,150
10th percentile
Early Career
$37,800
25th percentile
Median
$47,080
50th percentile
Experienced
$59,330
75th percentile
Top Earners
$73,800
90th percentile
National Salary Distribution
10th
$32,150
25th
$37,800
Middle 50%
MEDIAN
$47,080
Mean: $50,920
75th
$59,330
90th
$73,800
Middle 50% of earners
Median salary
Mean (average)
Key Insights
- •Salary range spans $41,650 from entry level to top earners
- •Middle 50% earn between $37,800 and $59,330
- •Salary spread is 45.7% around the median, showing high variation
- •Total national employment: 107,060 professionals
What's the job outlook?
Job Market Intelligence
Medium Demand
Market demand
Medium Risk
Automation risk
Current Employment
National Employment:149,100
Top Industries
Other Services (except Public Administration)39.3%
Personal and Laundry Services35.3%
Personal Care Services23.5%
10-Year Outlook
Growth Rate:+6.7%
Annual Openings:16,300
Employment Projections
2024 (Current)149,100
Current
2034 (Projected)159,100
+6.7%
+10,000
Employment Change
+6.7%
Growth Rate
10
Year Projection
Growth Category: As fast as average
Geographic Salary & Employment Data
Explore where First-Line Supervisors of Personal Service Workers professionals work across the United States
Showing 15 of 50 locations
Texas
11,010 jobs$41,3401.15x
California
8,940 jobs$51,0600.71x
New York
8,500 jobs$56,3201.28x
Pennsylvania
6,050 jobs$46,4401.45x
Florida
4,920 jobs$46,0700.72x
Wisconsin
4,530 jobs$45,7402.23x
Maryland
4,360 jobs$49,6602.29x
New Jersey
4,340 jobs$47,4901.47x
Virginia
3,280 jobs$46,4301.16x
Colorado
3,120 jobs$49,4801.55x
Georgia
2,880 jobs$44,4800.85x
North Carolina
2,790 jobs$43,6200.82x
Illinois
2,550 jobs$45,8200.61x
Minnesota
2,470 jobs$47,8401.22x
Oregon
2,410 jobs$52,6001.76x
Understanding the Data
Location Quotient (LQ):
- • LQ > 1.0: More jobs than national average
- • LQ = 1.0: Same as national average
- • LQ < 1.0: Fewer jobs than national average
Data Source:
Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), May 2024
Key Growth Factors
- •Average growth expected
What skills do you need?
Top 10 Most Important Skills
#1
Critical Thinking
100%
#2
Active Listening
94%
#3
Time Management
86%
#4
Management of Personnel Resources
80%
#5
Coordination
74%
#6
Social Perceptiveness
66%
#7
Speaking
60%
#8
Reading Comprehension
54%
#9
Service Orientation
46%
#10
Persuasion
40%
Skills Overview
Critical Thinking
advanced5.0
100%
Active Listening
advanced4.7
94%
Time Management
intermediate4.3
86%
Management of Personnel Resources
intermediate4.0
80%
Coordination
intermediate3.7
74%
Social Perceptiveness
intermediate3.3
66%
Speaking
intermediate3.0
60%
Reading Comprehension
basic2.7
54%
Skills are rated on a scale of 0-5, with 5 being the most important. The complexity level indicates how advanced the skill typically needs to be.
Filter:
Sort by:
Critical Thinking
advancedImportance100%
abilities
5.0/5.0
Active Listening
advancedImportance94%
skills
4.7/5.0
Time Management
intermediateImportance86%
skills
4.3/5.0
Management of Personnel Resources
intermediateImportance80%
skills
4.0/5.0
Coordination
intermediateImportance74%
skills
3.7/5.0
Social Perceptiveness
intermediateImportance66%
skills
3.3/5.0
Speaking
intermediateImportance60%
skills
3.0/5.0
Reading Comprehension
basicImportance54%
abilities
2.7/5.0
Service Orientation
basicImportance46%
skills
2.3/5.0
Persuasion
basicImportance40%
skills
2.0/5.0
Highly Transferable Skills
These skills are valuable across multiple career paths, making career transitions easier:
First-Line Supervisors of Gambling Services Workers82%
5 shared skills
Food Service Managers82%
5 shared skills
Patient Representatives82%
5 shared skills
Office Clerks, General73%
5 shared skills
Parking Enforcement Workers73%
5 shared skills
Agents and Business Managers of Artists, Performers, and Athletes67%
5 shared skills
Skills by Career Stage
Entry Level
Must Have:
- ✓Active Listening
- ✓Time Management
- ✓Management of Personnel Resources
Learn on the Job:
- →Social Perceptiveness
- →Speaking
- →Reading Comprehension
Mid Career
Expected:
- ✓Active Listening
- ✓Time Management
- ✓Management of Personnel Resources
- ✓Critical Thinking
Senior Level
Mastery Required:
- ★Active Listening
- ★Critical Thinking
Skill Development Tips
- •Focus on developing the top 5 skills first - they have the highest impact on career success
- •Transferable skills open doors to related careers and provide flexibility
- •Balance technical skills with soft skills for well-rounded professional development
- •Entry-level positions prioritize foundational skills that can be built upon over time
What technology will you use?
Technology & Digital Skills
Essential technology proficiencies for First-Line Supervisors of Personal Service Workers
Technology Intensity
High
Digital Literacy Requirements
This career requires advanced digital literacy
1
Basic
2
Intermediate
3
Advanced
4
Expert
Key Digital Competencies:
Proficiency with specialized softwareTechnical documentationData analysis toolsSystem integration
🔥
Hot Technologies in Demand
These technologies are currently trending and highly sought after in this field
Microsoft Outlook
🔥 Hot TechMicrosoft Office software
🔥 Hot TechMicrosoft PowerPoint
🔥 Hot TechMicrosoft Excel
🔥 Hot TechMicrosoft Word
🔥 Hot TechTechnology Stack
Technology Stack Overview
Key technologies used in this career
Microsoft Outlook
Microsoft Office software
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
📚 Technology Learning Resources
Recommended Certifications
- •Vendor-specific software certifications
- •Industry-recognized technology credentials
- •Professional development courses
Online Learning Platforms
- •LinkedIn Learning - Comprehensive technology courses
- •Coursera - University-level programs
- •Udemy - Practical skills training
💡 Technology Skill Development Tips
- •Focus on mastering hot technologies first - they're currently most in-demand
- •Build a portfolio demonstrating your proficiency with key tools and software
- •Stay current through continuous learning - technology evolves rapidly
- •Consider vendor certifications to validate your skills to employers
What's the work environment like?
🏢
Location
MOSTLY INDOOR
💪
Physical Demand
MODERATE
👥
Team Orientation
CONSTANT TEAM
🤝
Customer Interaction
CONSTANT
💡Is This Work Environment Right for You?
Consider these factors when evaluating if you'll thrive in this work environment:
- •Are you comfortable working in mostly indoor environments?
- •Can you meet moderate physical demands?
- •Do you enjoy constant team team environments?
- •Are you comfortable working with safety protocols and protective equipment?
What are the key tasks?
Tasks & Responsibilities
17
Core Tasks
8
Daily Tasks
20
Work Activities
0
Emerging Tasks
Filter:
Sort by:
General Responsibilities (7)Training & Development (1)Analysis & Evaluation (1)Management & Supervision (4)Operations & Execution (2)Planning & Development (1)Communication & Coordination (1)
1
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
🔴Daily
Importance:
General Responsibilities100% perform100%
2
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
🔴Daily
Importance:
General Responsibilities97% perform98%
3
Train workers in proper operational procedures and functions and explain company policies.
🔴Daily
Importance:
Training & Development94% perform96%
4
Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
🔴Daily
Importance:
Analysis & Evaluation91% perform94%
5
Meet with managers or other supervisors to stay informed of changes affecting operations.
🔴Daily
Importance:
Management & Supervision88% perform92%
6
Inform workers about interests or special needs of specific groups.
🔴Daily
Importance:
General Responsibilities85% perform90%
7
Resolve customer complaints regarding worker performance or services rendered.
🔴Daily
Importance:
Operations & Execution82% perform88%
8
Requisition necessary supplies, equipment, or services.
🔴Daily
Importance:
General Responsibilities79% perform86%
9
Take disciplinary action to address performance problems.
🟡Weekly
Importance:
Operations & Execution76% perform84%
10
Recruit and hire staff members.
🟡Weekly
Importance:
General Responsibilities73% perform82%
💡 Key Takeaways
- •Daily tasks focus primarily on general responsibilities activities
- •41% of tasks are performed by most workers in this occupation
- •Career advancement brings increased leadership and strategic responsibilities
What career paths are available?
Career Pathways
0
Advancement Opportunities
0
Lateral Move Options
0%
Avg. Salary Increase
Advancement Opportunities
Typical career progression paths from First-Line Supervisors of Personal Service Workers
💡 Career Planning Tips
- •Most successful advancement happens after 3-5 years of experience
- •Lateral moves can provide valuable cross-functional experience for future leadership roles
- •Focus on developing skills that are transferable across multiple career paths
- •Consider industry trends when planning long-term career moves
Is this career right for you?
Personality & Values Fit
Is This Career Right for You?
First-Line Supervisors of Personal Service Workers professionals typically have a ECS Holland code and highly value relationships
EEnterprising
CConventional
SSocial
Important Personality Traits
Work styles that contribute to success as a First-Line Supervisors of Personal Service Workers
Self-Control
CriticalSelf-Control
Importance Level4.88
Cooperation
CriticalCooperation
Importance Level4.82
Stress Tolerance
CriticalStress Tolerance
Importance Level4.82
Concern for Others
CriticalConcern for Others
Importance Level4.82
Integrity
CriticalIntegrity
Importance Level4.82
Leadership
CriticalLeadership
Importance Level4.81
Complete Work Styles Profile
Self-Control
4.9
Cooperation
4.8
Stress Tolerance
4.8
Concern for Others
4.8
Integrity
4.8
Leadership
4.8
Initiative
4.8
Persistence
4.8
Achievement/Effort
4.7
Attention to Detail
4.7
💡 Tips for Career Fit Success
- •While personality fit is important, skills can be developed with practice and training
- •Consider informational interviews to better understand the day-to-day personality requirements
- •Work environments vary by employer - research specific companies for cultural fit
- •Your interests and values may evolve - reassess periodically throughout your career
What education is required?
Education Level
Vocational school, on-the-job training, or associate degree
Typical duration: Varies
Preparation Level
Job Zone 3
Medium Preparation Needed
Experience Needed
Previous work-related skill, knowledge, or experience required
📚 Education Requirement
Required Level:Vocational school, on-the-job training, or associate degree
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Training:
Training of more than one year
💼 Experience Requirement
Previous work-related skill, knowledge, or experience required
Common pathways to gain experience:
- • Associate degree programs
- • Apprenticeships (1-2 years)
- • Vocational training with related experience
3
Job Zone Three: Medium Preparation Needed
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Associate degree programsApprenticeships (1-2 years)Vocational training with related experience
Ready to Start Your Journey?
Explore educational programs that can help you become a First-Line Supervisors of Personal Service Workers.
Browse Training Programs →